Why Managers Should Study "I Love Lucy," Kill Their To-Do Lists, And Get Zen

Jim Benson is the developer of a way of visualizing work called "personal kanban," and the co-author of a book on the subject. We caught up with Benson to learn more about workflow, "I Love Lucy," and how being nice is good business. FAST COMPANY: You?ve developed a workflow idea called "personal kanban." But first,...

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